Privacy Policy
Last Updated: April 24, 2024
("WAV", "we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website wavbrand.com (the "Website") or interact with us. By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
1.1. Personal Information: This may include your name, email address, postal address, and phone number, which you provide to us when making a purchase or contacting us.
1.2. Payment Information: When you make a purchase on our Website, we may collect payment information, such as credit card details, to process your transaction securely.
1.3. Order Information: We collect information about your orders, including details of the products you purchase and the shipping address.
1.4. Communication Information: If you contact us via email or other communication channels, we may retain records of those communications.
1.5. Website Usage Information: We collect information about your interactions with our Website, including your IP address, browser type, device information, and browsing history.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. Order Fulfillment: We use your personal and order information to process and fulfill your orders, including shipping your customized jewelry.
2.2. Customer Support: We may use your information to provide customer support and respond to your inquiries and requests.
2.3. Communication: We may use your contact information to send you order updates, promotional offers, newsletters, and other relevant communications. You can opt out of receiving promotional emails at any time.
2.4. Website Improvement: We analyze website usage information to improve the functionality and user experience of our Website.
2.5. Legal Compliance: We may use your information to comply with legal obligations and protect our rights and interests.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds as required by GDPR:
3.1. Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party (e.g., fulfilling your order).
3.2. Consent: We will seek your explicit consent before processing data for certain purposes, such as sending marketing communications.
3.3. Legitimate Interests: We may process data based on our legitimate interests, such as improving our services and protecting against fraud.
4. Data Sharing and International Transfers
We do not sell your personal information to third parties. However, we may share your information with the following:
4.1. Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, and delivering products.
4.2. Legal Requirements: We may disclose your information when required by law, government authorities, or to protect our legal rights.
4.3. International Transfers: Some of our service providers may be located outside the European Union (EU) or European Economic Area (EEA). We will take appropriate measures to ensure the protection of your data when transferred internationally, including the use of Standard Contractual Clauses.
5. Your Rights
You have the following rights concerning your personal information:
5.1. Access and Rectification: You have the right to access and correct inaccuracies in your personal data.
5.2. Data Portability: You can request a copy of your data in a commonly used format.
5.3. Erasure: You can request the deletion of your personal data, subject to legal obligations.
5.4. Restriction: You may request that we restrict the processing of your data under certain circumstances.
5.5. Objection: You can object to the processing of your data for marketing purposes.
5.6. Withdraw Consent: If processing is based on your consent, you can withdraw that consent at any time.
5.7. Complaints: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed to be 100% secure.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Email: contact@wavbrand.com.
By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. This Privacy Policy is intended to comply with GDPR and other European data protection regulations.
